Privacy Policy

1. Introduction

Mozaic Realty Group ("Mozaic Collective", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your personal information when you use our website, forms, and services. By submitting any form on our website, you consent to the practices described in this policy.

2. Information We Collect

We collect information you provide directly to us, including:

• Contact details such as your name, email address, and phone number submitted through our contact, booking, or inquiry forms.
• Account information such as your email and password when you register or log in.
• Profile details you choose to provide, such as your bio, company, languages, and photo.
• Communications and preferences, including your consent to receive communication from us.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and booking requests.
• Send you communications you have consented to receive, including updates, newsletters, and follow-ups.
• Provide, maintain, and improve our services and your account.
• Match you with communities and services that fit your needs.
• Comply with legal obligations and protect our rights.

4. Consent to Receive Communication

By checking the consent checkbox on any form on our website, you expressly consent to receive communication from Mozaic Realty Group, including emails, phone calls, and text messages related to your inquiry, your account, and our services. You may withdraw your consent at any time by contacting us at ask@mozaicrealty.ca or by following the unsubscribe instructions in any communication you receive.

5. Sharing Your Information

We do not sell your personal information. We may share your information with our agents and team members to respond to your inquiries, with service providers who help us operate our business, and when required by law. All third parties are bound by confidentiality obligations.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time.

7. Your Rights

You have the right to access, correct, or delete your personal information, and to withdraw your consent to receive communications. To exercise these rights, contact us at ask@mozaicrealty.ca.

8. Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at ask@mozaicrealty.ca or call (587) 905-0600.